We love the environment and we love what we are doing which in our small way (with your help!) makes a difference. But of equal importance to us are our customers. Without you and your belief in us and our mission, where would we be? Where would this planet be? It's a team effort.

And that is why we love to get your feedback. Not only does it make us feel warm and fuzzy to get your great compliments but we also love to get your insights and, suggestions. It is through our relationship with you that we will grow and improve to better serve you and our planet.

 

 

Feedback from our recent Customer Survey:

 

Gloria MacWilliams of Charlottetown, Prince Edward Island chooses organic clothing to reduce her personal exposure to chemicals. When she orders from Fashion and Earth she also enjoys the "comfort of online browsing and buying, prompt delivery and convenient return instructions."

 

Grad student Julia Szkiba likes to buy eco-friendly clothing to help reduce environmental pollution.  "So far, my first order was great!" she says. "Enjoying every item, especially the lounge wear for home!"

 

Angela Sevin of Oakland, CA likes Fashion & Earth for its "quality and price."

 

Canadian mom Karine Fedderson is crazy about Fashion & Earth's "Communication! Great communication!"

 

Caitlin Fischer of Providence, RI cites "The option to easily return clothing, FAST shipping, (and) friendly and responsive customer service" as reasons why she would buy from Fashion & Earth again.

 

Gainsville, FL mom Lisa Paranjpe says, "Great clothes, comfy clothes, hard to believe they're organic!"

 

Fairfax, CA resident Jodi Selene appreciates the "great personal customer service" and says we were "very kind." (Thanks, Jodi!)

 

Claire Heisler of Halifax, Nova Scotia enjoyed "the politeness and quality of goods."

 

Christine Savage reports from San Francisco that "It was easy to place an order, and I was able to get what I was looking for at a discount."

 

 

Testimonials from our customers:

 

Jennifer Jiggins, London, ON
 
"Wow, you are seriously the most efficient online shopping experience!! Another reason I chose to shop on your site was because I love that a portion of my purchases go to such great organizations as World Vision and WWF.  Thank you for being an ethical and pro-active business that is contributing to our global community and the environment and that isn't all about the profit side. Thank you for the free gift wrap, very kind of you!!"

 

Rose Aguillar, San Francisco, CA
 
"Thanks for offering fair trade clothing! It's SO hard to find in stores..."

 

Kelly Laughlin, El Mirage, AR
 
"The outfit is absolutely fabulous! I love the fit of the jeans and such a high quality material. The sweater is gorgeous and I cannot wait to wear it this weekend on a trip to the mountains, (husband gets to ski, I will just look great and sip cocoa :). I am so impressed with this outfit I will definitely be ordering more and telling everyone how great these clothes look and feel, physically and emotionally because I know they are eco conscious and not made in a horrible sweat shop. Thank you again and it was so wonderful to get a personal note from you in the package!"

 

Sara Holmes, Bar Harbor, ME
 
"I look forward to seeing what new items you get. I am all about eco clothing and I am so happy it is getting a little easier to find nice eco things every as time goes on. ( I used to manage a hemp store.) good luck!"

 

Chizu Sato, Antigonish, NS
 
I am environmentally conscious and try to buy eco-friendly goods as much as possible. When I moved from suburban US to rural Canada, I looked for a place to buy these from within Canada, ideally nearby places. I must say that I am very pleased to find Fashion and Earth! It not only carries good selections of quality clothes but it is located in PEI, which is not too far from where I live. Also, since shipping is free both ways, I did not hesitate to try out new brands. In fact, I did return one item and it was done without any difficulty. On top of all this, what impressed me most is the service it offers! Adrian communicates quickly and is very helpful. I cannot wait to see its next season line!

 

Ann Moody, Galipolis, OH
 
"I must admit what first attracted me to Fashion and Earth was the free shipping on both the order and returns.  Since I am relatively new at ordering organic clothing, I was not sure of sizing or material.  I found them to be extremely helpful with questions, and when I did have to return one item and replace another for a larger size, it was all done quickly, conveniently, and FREE. Adrian even called me personally to check on my order which I found amazing in this day and age. I am very happy with my purchase and found their service to be impeccable. I plan on ordering from them again."

 

Claire Heisler, Sackville, NB
 
I absolutely love the top.  It looks elegant and fits well!  And of course I can feel good wearing it.
Thanks for running such an amazing business, cheers Claire
Ps- feel free to post this

 

Caitlin Fisher, Providence, RI
 
"It's not every company whose president takes such good care of its customers ... I commend you!"

 

Lisa Paranjpe, Gainesville, FL
 
"I was so excited when I got my FAE clothes after only 3 days, and with no shipping charges! They fit like a dream. The fabrics are so incredibly soft and keep their shape well. I wear the yoga pants several times a week and the lounge set is now a staple (my husband says it makes my figure look better than pre-pregnancy!) I've already got more saved to a wish list and plan to order again soon."

 

Paul Solari, San Anselmo, CA
 
"My wife wanted a 'super soft, ultra-cozy, organic robe' that she could wear for a long time. After doing research at local organic stores as well as online I quickly discovered that not all organic products are made alike. In the midst of my discovery I found myself without a key Christmas present for my wife on 12/22 ... I found Fashion and Earth just in time and placed my order based on my hopes that their quality would match their pictures and customer comments. I'm happy to say they met all expectations and went above and beyond to ensure my wife had her robe by Christmas day. Their customer service was excellent all along the way, making me feel that if there ever was an issue with quality they would deal with it fairly and expeditiously. We’ll be back in the future for sure."

Heather Wilson, Collegeville, PA
 
"I was very pleased with the promptness and service of my order, and I plan to continue shopping with Fashion and Earth."

Paula Reban, Saskatoon, SK

"...I love your online store. You have great customer service and products. It is so easy to deal with you."

Amy Duffy, Neptune, NJ

"I have had a very nice experience with fashion and earth. The customer service was very thorough, pleasant, and prompt. My returns are due to size not quality and the fact that I am pregnant and ever growing! I am looking forward to shopping with you in the future. Thanks again!”