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Privacy Policy

Our Privacy Commitment

As avid online shoppers ourselves, we understand how important customer privacy is. When you access information or shop our green clothing lines at FashionandEarth.com, we want you to know that you can always be assured of respect for your privacy. When you sign up for our newsletter or make a purchase, for example, you can expect that that’s exactly what you’ll get, and not a bunch of offers from unrelated companies. We want to provide you with a pleasant shopping experience that extends well beyond any purchase or other interaction with the site.

FashionandEarth.com has prepared this Privacy Policy to inform you about our ongoing commitment to ensuring that your personal information remains accurate, confidential and used only for identified purposes, regardless of how it is provided to us. This Policy also addresses how you can inquire about the personal information we hold about you and how we will respond to such a request. We will collect, store and use your personal data only as defined under this Privacy Policy.

Accountability

FashionandEarty.com is accountable for all personal information under its control. Any questions about our handling of personal information should be directed to our Privacy Officer. In cases where the question concerns an access request, individuals must follow the request process described under the Right to Access your Personal Information section of this policy. Our Privacy Officer can be reached by:

E-mail: admin@fashionandearth.com
Telephone: 902.675.2217
Fax: 902.675.3659
Mail:

Privacy Officer
Fashion & Earth Inc
PO Box 386
Cornwall Rd, PE
C0A 1H0

When and Why FashionandEarth.com Asks for Personal Information

In a few areas on our Web site and online customer support tools, as well as in our telephone interaction with customers, we ask you to provide information for a number of purposes. These purposes may include processing and fulfilling your product or service purchase, assisting you with technical support issues, or following up with you after your product or service inquiry or purchase to obtain your feedback.

In certain circumstances, it is completely optional for you to provide your personal information, and in other circumstances, such as in order to complete your purchase, such information must be provided. If you choose not to provide your personal information, we will advise you if a service cannot be performed without such information.

We request information from you when you:

• Register on FashionandEarth.com
• Place an order whether over the phone or online
• Provide feedback in an online survey or other method in order to help us improve the effectiveness of our customer relations
• Participate in a sweepstakes or other promotional offer
• Request e-mail notification of your order status
• Subscribe to a newsletter or a mailing list
• Request technical support

The kind of personal information we will ask for includes your name, e-mail address, phone number, address, customer preference information, as well as such other personal information that is needed to fulfill the purposes identified in this Privacy Policy. Finally, please note that we do not sell your personal information. We will only share your personal data with a third party with your consent, or as required by law.

The personal information we collect is limited only to that which is necessary for the fulfillment of the purposes identified above.

How Long Does FashionandEarth.com Keep my Personal Information?

We maintain your personal information only until the stated purpose has been fulfilled. This would include the amount of time required by law to maintain such records.

Upon fulfillment of the stated purpose, your personal information will be properly disposed of according to our guidelines for the destruction of personal information.

Security Procedures to Protect Information

At FashionandEarth.com we employ physical, electronic and procedural safeguards to protect our systems and all personal information under our control against unauthorized access and use. All safety and security measures are appropriate to the sensitivity level of the information collected.

Our service providers and agents are also required to maintain Client confidentiality, and may not use the information for any unauthorized purpose.

Employees are governed by strict standards and policies to ensure that personal information is secure and treated with the utmost care and respect.

For more information regarding our security procedures and safeguards, please contact our Privacy Officer.

The Right to Access to Your Personal Information

FashionandEarth.com makes every effort to keep personal information as accurate, complete, current and relevant as reasonably necessary for the identified purposes.

At the request of an individual, he or she may view or edit their information as collected by FashionandEarth.com. We will inform them of what personal information we have about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. We reserve the right to charge for copies of your records, however we will always let you know in advance if there is any such charge. There may be exceptional circumstances under which we may not be able to give an individual access to personal information held by us about them. In this case, we will explain the reason for this lack of access.

To protect you, FashionandEarth.com may require sufficient information to allow us to confirm that the person making the request is authorized to do so before granting access or making corrections. 

To make a request, please contact our Privacy Officer. We will reply to requests no later than thirty days after receipt of the request, or if we are unable to respond within this time period, a notice of extension will be sent.

Links to Other Sites

Our website may provide links to other websites that are not under our control. Neither FashionandEarth.com nor the third party service providers who manage our website are responsible for these linked websites, their content or for the actions of the providers of such sites. We recommend that you review the privacy policies and terms of use for any websites you use.

What are cookies? Does Fashion and Earth use cookies?

Cookies are bits of information that are automatically stored on your computer's hard drive to recognize your preferences in order to make shopping easier. FashionandEarth.com uses cookies to help us personalize your shopping experience and keep track of your order as you shop in our online store. Your cookie also allows us to recognize you when you return to our site and provides you with access to your account information. Cookies do not contain any personally identifiable information, such as your name, address or any financial information on your computer.

Fashion and Earth may use reputable third parties to provide services to us, such as to help us measure the effectiveness of our advertising and how visitors use our site, and these third parties may also use cookies on your computer. FashionandEarth.com respects your right to choose whether to be included in the services that these third parties provide. If you would like to opt-out of these services, please contact us

You can refuse cookies by turning them off in your Internet browser. In order to disable cookies, please consult your browser's help section for instructions. If you turn off cookies, however, you will not be able to purchase from our website, as we will not be able to track your online order. You may still place an order by calling us at 888-632-9990.

Consent

By using our website, you are agreeing to let us collect and use your personal information as described in this Privacy Policy. We may obtain express consent or we may determine that consent has been implied in the circumstances. Express consent could be in writing (for example email, or registration form), or verbally in person over the telephone. When we receive personal information from you that enables us to provide you with a requested product, your consent to allow us to deal with that personal information in a reasonable manner would be implied.

You Can Opt-out of Receiving Further Marketing from FashionandEarth.com at any time

If you have signed up for our mailing list or following your product or service inquiry or purchase, we may send you information about our various products and services and any special offers or promotions we think may be of interest to you. Only FashionandEarth.com will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us you personal information. Or, at any time you can easily opt-out of receiving further marketing from FashionandEarth.com by sending us an email with the word 'unsubscribe' as the subject.

Enquiries and Complaints

You have the right to make an enquiry if you feel that we are not fulfilling our commitments as outlined in this policy. In order to file a complaint or to make an enquiry, please contact our Privacy Officer.

Our Privacy Officer will investigate all reasonable complaints and will take appropriate measures if a complaint is found to be justified.

Changes to our Privacy Policy

To accommodate changes in our service, technology, and/or legal developments, we may be required to make changes to our Privacy Policy. We may add, change, or remove portions of our Privacy Policy when we feel that it is appropriate to do so. If updates to this Policy are made, we will change the date on the Policy to indicate when the changes were made.

Updated November 2008